Privacy Policy for Giant Tree Expeditions web site
This following document sets forth the Privacy Policy for the Giant Tree Expeditions website, https://www.giant-trees.com.
Giant Tree Expeditions is committed to providing you with the best possible customer service experience. Giant Tree Expeditions is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Giant Tree Expeditions customer support features you may required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password. The most likely circumstance is that you will provide names and contact details for Expedition members along with some trip planning information. All payment details are processed externally through Stripe.com; no financial information is retained.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Giant Tree Expeditions takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Giant Tree Expeditions reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Giant Tree Expeditions reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Giant Tree Expeditions welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.
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We acknowledge the long human history of Tasmania and pay our respects to the Tasmanian Aboriginal communities.
Direct booking link is here. Contribute to our citizen science efforts at iNaturalist. Discover the biodiversity of the Giant Forests of Tasmania via our downloadable iNaturalist Field Guide. Email us at hello@giant-trees.com. Tell the world about these giant trees at TripAdvisor. Read our story of how we began. Check out some of our Media appearances. Meet ambassador trees we know and love. Learn about and book your place on an Expedition.
© Giant Tree Expeditions. Learn more about our media & writing portfolio at Outreach Ecology. You might enjoy reading about our lovely island at Tasmanian Geographic.